- About Us
- Canada Immigration
- Australia Immigration
- European PR
The CONSULTANT shall be responsible for the performance of the following duties:
The CLIENT shall be responsible for the performance of the following duties:
REFUNDS, PENALTIES & HOLD / STOP
o If you sign up the service & change your mind later and decide to withdraw.
o If you make a payment and any later decide to withdraw for any reason.
o If you do not wish to continue with our services.
o If the profile becomes ineligible or if the profile gets deleted due to any reason like age (if age increases), less or low language test results, irrelevant or invalid Work experience, not meeting minimum education level, bank show funds etc.
o Failure to provide required documents with in 60 working days, then CONSULTANT has right to place the case on temporarily hold and after temporary hold even if the CLIENT does not submit the required documents to file the application within 30 working days, then CONSULTANT has right to close the case permanently without refund.
o Failure to submit medicals by the CLIENT of himself/herself and his/her family members included in the application.
o Failure to provide a genuine police clearance certificate, which is not less than 6 months old.
o Submission of fraudulent or deceptive documents.
o Prior violation of any immigration or visa law by the CLIENT or any of his/her family members included in the application.
o If profile is not picked up from the pool.
o Late submission of any additional documents requested by the consulate at a later stage.
o If the CLIENT fails to attend or get the required score in IELTS English/French to meet the eligibility criteria and as per requirement of visa process.
o In case of the visa rejected: If the applicants fail to attend the visa interview, if the applicant does not comply with the requirements of the Embassy or the consulate and for any other factors where the consulate/Embassy authorities decline the visa for forgery, intimidation, submission of untrue records or unverifiable documents and so on.
o There would be no refund if the CLIENT abandons his/her case within 3 months from the date of registration. (Non-communication with your process consultant for a period of 3 months shall also be deemed to be abandonment). And doesn’t respond to the mails or calls made by the company for more than a month.
o Falls short to fulfil the language proficiency requirements as per the CLIENTS profile.
o Applicant accepts that recording voice or videos in premises of AGACS PVT LTD is unauthorized AGACS PVT LTD is free to take any legal action for an unauthorized behaviour of applicant.
o If the applicant corresponds directly with any type of assessment body, at any time of phase until and unless the candidate is authorized or given written grant for doing so.
o Tries to malign with the name of AGACS PVT LTD in what so ever condition, which tampers the performance of AGACS PVT LTD and its reputation.
o If the candidate does not respond to the mails and calls made by AGACS PVT LTD for more than a month.
o If the applicant backs out because of personal reasons.
o If the profile is not eligible to be submitted in Express Entry, FSWP, PNP, LMIA or any other programs offered by the immigration authorities.
o If the applicants fail to prove he/she does not have sufficient funds for settlement or maintenance for his/her relative, included in the application form.
o AGACS PVT LTD is not responsible for refund of any fees or other amounts/charges that have been paid to any Assessing bodies, Immigration Authorities, Embassy/Consulate/High commission in the event of applicant not getting approval /visa/immigration , or in case of rejection or nonacceptance of his/her application at any stage by any authority. The CONSULTANT FEES only include the charges towards the services rendered by AGACS PVT LTD and does not include any application or assessing fees.
o All the mentioned terms and conditions mentioned on our website are by default applicable to all the clients who have initiated their process with our organisation.
o All refund cases would be cleared in between 45-60 days to claim refund, the rejection letters (including letter after re-appeal) to be produced.
o By signing/acknowledging the agreement to avail our services, CLIENT cannot withdraw AT ANY POINT during the process because of own personal circumstances which may have changed. It is unacceptable to consider or entertain any form of settlement. As a business with heavy investments, we cannot accommodate requests for refunds once service has been provided or when any part of the process has commenced.
RESOLUTION OF DISPUTE